Great Fosters

FAQs

Find out all you need to know about Great Fosters before your visit, from overnight stay information, to dining details and the best way to travel to us. If you need some further information, please contact our reception team on 01784 433822 and they will be happy to answer any of your queries.

  • What time can I check in?

    Check in is at 3pm. We offer early check in at 12pm, charged at £50.00 per room.

  • What time is breakfast served from?

    We serve breakfast every day from 7am - 9.45am.

  • Are there rooms that can sleep three people available?

    We have a selection of Junior Suites and Historic rooms that are able to accommodate 2 adults and 1 child up to the age of 12. Please call our reservations team on 01784 433822 for pricing.

  • Do I need to bring my own bathrobe?

    Robes and slippers are provided in all of our bedrooms and suites.

  • What is your cancellation policy?

    For Dinner, Bed and Breakfast packages:

    A £50.00 per person non-refundable deposit is required at the time of making your reservation and is only transferable if a clear 7 days notice has been given. Any notification of a cancellation within 48 hours will result in the full package price being charged. All pre-paid deposits are non-refundable.

    For Breaks with Treatments included:

    A £100.00 per person non-refundable deposit is required at the time of making your reservation and is only transferable if a clear 7 days notice has been given. Any notification of a cancellation within 7 days will result in the full package price being charged. All pre-paid deposits are non-refundable. We strongly advise all guests to consider travel insurance to cover the unfortunate cancellation of your stay.

    A more flexible amendment policy is available to allow for any unforeseen circumstances by opting for our ‘flexi cover’. This will allow you to change the date of your booking on one occasion up to 24 hours prior to arrival. This option is chargeable at £15 per room at the time of booking. Please note that Flexi cover is only available when the packages which are not fully pre-payable at time of booking.

    For Advanced Purchase and Special offer pre-paid rates:

    A fully pre-paid non-refundable deposit is required at the time of making your reservation and is non-transferable.as been given. Any notification of a cancellation will result in the full package price being charged. All pre-paid deposits are non refundable. We strongly advise all guests to consider travel insurance to cover the unfortunate cancellation of your stay.

  • Do room rates include VAT?

    Yes, all of our rates include VAT.

  • Do you allow pets in your hotel?

    Dogs are welcome to stay in selected rooms in the hotel and are also permitted on the terrace, in our gardens and the Cocktail Bar. Dogs are not permitted by the pool area. You can view our dog guide here.

  • What are your Limited Company Details?

    Utopia Leisure Ltd is a Limited Company registered in England and Wales. Registration No: 2942989. Registered Office: No 1, St Paul's Square, Liverpool, L3 9SJ, VAT No: GB649076410

  • Do you have a spa?

    We do not currently have spa facilities at Great Fosters. However, we do have a heated outdoor swimming poor which is open from June - September, tennis courts and 50-acres of gardens for you to enjoy.

  • Do you have parking?

    Yes, we have free parking at the hotel. This includes Tesla destination charging points for electric cars and designated disabled parking spaces.

  • What are your restaurant opening times?

    Tony Parkin at The Tudor Room
    Lunch:
    Thursday - Sunday | 12:30pm - 2:00pm
    Dinner:
    Thursday - Saturday | 7:00pm - 9:00pm

    The Estate Grill
    Lunch:
    Monday - Friday | 12:30pm - 2:30pm
    Saturday - Sunday | 12:30pm - 3:00pm
    Dinner:
    Monday - Friday | 6:30pm - 9:30pm
    Saturday | 6:00pm - 9:30pm
    Sunday | 6:00pm - 9:00pm

  • Do your restaurants have a dress code?

    For Tony Parkin at The Tudor Room, the dress code is smart casual.

  • Do you cater for specific dietary requirements?

    We try our best to cater for most special diets. We offer a Vegan and Vegetarian menu in both of our restaurants. For certain dietary requirements, we require a minimum of 24 hours notice. For Tony Parkin at The Tudor Room, we require 24 hours notice.

  • What is the difference between your two restaurants?

    Tony Parkin at The Tudor Room is a Michelin star and 4 AA Rosette award winning restaurant that caters for only 20 diners at a time. Tony Parkin at The Tudor Room is open for Lunch Thursday - Sunday and Dinner Thursday -  Saturday. Children over the age of 12 are welcome in Tony Parkin at The Tudor Room.

    The Estate Grill provides a more informal dining experience during your stay. This restaurant is also open for Lunch and Dinner every day. Children of all ages are welcome in The Estate Grill.

  • What rooms do you have available for special occasions?

    We have three private dining areas that are perfect for a variety of special occasions. Please find out more about the spaces, their capacity and how to enquire here.

  • What type of special occasions do you cater for?

    We can cater for a variety of special occasions, including:

    - Engagement and anniversary celebrations
    - Birthday parties
    - Cocktail and canapé receptions
    - Name the baby and gender reveal parties
    - Baby showers
    - Glamorous balls
    - Retirement parties
    - Celebration of life events for up to 300 guests

  • What can I buy with monetary vouchers?

    Money vouchers can be redeemed against any product for the purchased hotel. No change will be given when using a voucher to settle your account. Please note that gift vouchers cannot be used as a payment method to buy gift vouchers.

  • How long are gift vouchers valid for?

    Gift vouchers are valid for 10 months from the date of purchase with the exception of certain sale vouchers of which are valid for 6 months, unless stated otherwise.