Find out all you need to know about Great Fosters before your visit, from overnight stay information, to dining details and the best way to travel to us. If you need some further information, please contact our reception team on 01784 433822 and they will be happy to answer any of your queries.
- What time can I check in?
Check in is at 3pm. We offer early check in at 12pm, charged at £50.00 per room.
- What time is breakfast served from?
We serve breakfast every day from 7am - 9.45am.
- Are there rooms that can sleep three people available?
We have a selection of Junior Suites and Historic rooms that are able to accommodate 2 adults and 1 child up to the age of 12. Please call our reservations team on 01784 433822 for pricing.
- Do I need to bring my own bathrobe?
Robes and slippers are provided in all of our bedrooms and suites.
- What is your cancellation policy?
For Dinner, Bed and Breakfast packages:
A £50.00 per person non-refundable deposit is required at the time of making your reservation and is only transferable if a clear 7 days notice has been given. Any notification of a cancellation within 48 hours will result in the full package price being charged. All pre-paid deposits are non-refundable.
For Breaks with Treatments included:
A £100.00 per person non-refundable deposit is required at the time of making your reservation and is only transferable if a clear 7 days notice has been given. Any notification of a cancellation within 7 days will result in the full package price being charged. All pre-paid deposits are non-refundable. We strongly advise all guests to consider travel insurance to cover the unfortunate cancellation of your stay.
A more flexible amendment policy is available to allow for any unforeseen circumstances by opting for our ‘flexi cover’. This will allow you to change the date of your booking on one occasion up to 24 hours prior to arrival. This option is chargeable at £15 per room at the time of booking. Please note that Flexi cover is only available when the packages which are not fully pre-payable at time of booking.
For Advanced Purchase and Special offer pre-paid rates:
A fully pre-paid non-refundable deposit is required at the time of making your reservation and is non-transferable.as been given. Any notification of a cancellation will result in the full package price being charged. All pre-paid deposits are non refundable. We strongly advise all guests to consider travel insurance to cover the unfortunate cancellation of your stay.
- Do room rates include VAT?
Yes, all of our rates include VAT.
- Do you allow pets in your hotel?
Dogs are welcome to stay in selected rooms in the hotel and are also permitted on the terrace, in our gardens and the Cocktail Bar. Dogs are not permitted by the pool area. You can view our dog guide here.
- What are your Limited Company Details?
Utopia Leisure Ltd is a Limited Company registered in England and Wales. Registration No: 2942989. Registered Office: No 1, St Paul's Square, Liverpool, L3 9SJ, VAT No: GB649076410
- Do you have a spa?
We do not currently have spa facilities at Great Fosters. However, we do have a heated outdoor swimming poor which is open from June - September, tennis courts and 50-acres of gardens for you to enjoy.
- Do you have parking?
Yes, we have free parking at the hotel. This includes Tesla destination charging points for electric cars and designated disabled parking spaces.
- What are your restaurant opening times?
Tony Parkin at The Tudor Room
Thursday - Sunday | 12:30pm - 2:00pm
Thursday - Saturday | 7:00pm - 9:00pm
The Estate Grill
Monday - Friday | 12:30pm - 2:30pm
Saturday - Sunday | 12:30pm - 3:00pm
Monday - Friday | 6:30pm - 9:30pm
Saturday | 6:00pm - 9:30pm
Sunday | 6:00pm - 9:00pm
- Do your restaurants have a dress code?
For Tony Parkin at The Tudor Room, the dress code is smart casual.
- Do you cater for specific dietary requirements?
We try our best to cater for most special diets. We offer a Vegan and Vegetarian menu in both of our restaurants. For certain dietary requirements, we require a minimum of 24 hours notice. For Tony Parkin at The Tudor Room, we require 24 hours notice.
- What is the difference between your two restaurants?
Tony Parkin at The Tudor Room is a Michelin star and 4 AA Rosette award winning restaurant that caters for only 20 diners at a time. Tony Parkin at The Tudor Room is open for Lunch Thursday - Sunday and Dinner Thursday - Saturday. Children over the age of 12 are welcome in Tony Parkin at The Tudor Room.
The Estate Grill provides a more informal dining experience during your stay. This restaurant is also open for Lunch and Dinner every day. Children of all ages are welcome in The Estate Grill.
- Do I need to book my afternoon tea experience in advance?
Due to the popularity of our afternoon tea, advanced booking is highly recommended.
- What is the price of your afternoon tea?
Champagne afternoon tea: £42.00pp Monday - Friday | £44.00pp Saturday & Sunday
Afternoon tea: £35.00pp Monday - Friday | £37.00pp Saturday & Sunday
- Do you cater for specific dietary requirements?
We offer a gluten free afternoon tea, where our sandwiches are made with gluten free bread and the scones, homemade pastries and patisserie are made with gluten free flour. We can also prepare a dairy free, sugar free or a vegan afternoon tea. Available only if pre-ordered.
- What rooms do you have available for special occasions?
- What type of special occasions do you cater for?
We can cater for a variety of special occasions, including:
- Engagement and anniversary celebrations
- Birthday parties
- Cocktail and canapé receptions
- Name the baby and gender reveal parties
- Baby showers
- Glamorous balls
- Retirement parties
- Celebration of life events for up to 300 guests
- What time does the bar stay open until?
Your private bar can remain open until midnight.
- Is music permitted? Do you allow bands to perform?
You are welcome to organise a DJ through our sole supplier, Firebird Events, to play in the Tithe Barn. Should you wish to have a band perform this can only take place in the Orangery. Your coordinator will be able to confirm the exact location within these areas.
- What time can we play music until?
All music must finish at midnight.
- Can we bring our own caterer?
We do not permit other caterers to be brought into the hotel.
- Can we bring our own wine?
All drinks must be purchased through the hotel. We do not permit other drinks to be brought into the hotel.
- What colour is your linen?
All our linen is white. You are welcome to hire in your own coloured linen should you prefer.
- Are candles permitted?
Yes they are. We ask that tea lights are in holders and pillar candles on a base. We are happy to put these out on the morning of the wedding and light them prior to guests arrival into each room.
- Are fairy lights permitted?
Yes they are. However, they must be hired through one of our trusted suppliers.
- Is confetti permitted?
Biodegradable confetti or rose petals are permitted in your ceremony room. Confetti is not permitted in the grounds.
- Are fireworks or Chinese lanterns permitted?
Fireworks are only permitted on or around the 5th November as too many local residents objected to the number of displays taking place at the hotel. Chinese lanterns are not permitted as they can get caught in the trees in the hotel grounds. We do not permit floating candles in the moat. We are happy for you to use sparklers in the grounds during your evening reception.
- How many parking spaces do you have?
We have 200 parking spaces available, including allocated disabled parking bays.
- Are children welcome?
Children aged twelve and under may eat a smaller portion of the adult menu, which is charged at 2/3 of the adult price, or their own separate children’s menu. We have a number of highchairs and booster seats available. Please request these six to eight weeks before your wedding.
- Do you have landing permission should we wish to arrive or depart by helicopter?
Yes. Please ask for the co-ordinates.
- Is there disabled or wheelchair access to the hotel?
Both the Tithe Barn and Orangery are accessible to wheelchairs. There is also a disabled toilet that is accessible to both the Tithe Barn and Orangery. Some areas of the gardens are not suitable for wheelchair users – your coordinator will be able to highlight these for you.
- Do you offer reduced rates for my guests to stay at the hotel?
We offer a complimentary bridal suite for the night of the wedding which is available from 3pm. Discounted accommodation rates are offered and the precise number offered and their rate will depend on the time of year and day of the week.
- What are your check in/check out times?
Bedrooms are available from 3pm and we ask that all rooms are vacated by 11am.
- Are pets permitted at the hotel?
We only permit assistance dogs within the function suites.
- Can we use our own Cake or Cheesecake for dessert?
Yes, although a supplement applies.
- How many guests can be seated at the top table and on a round table?
A maximum of 10 guests can be seated on both a long top table in front of the fireplace or one of our round tables. Larger top tables can be created as an oval.
- Do we need to provide our own dance floor?
The Tithe Barn and Orangery both have flooring suitable for dancing. Should you wish to have an alternative to this it can be arranged at a charge through our trusted suppliers.
- Are there any noise restrictions for entertainers?
Yes, both the Orangery and Tithe Barn are fitted with noise limiters set at 97 decibels – you will need to make your entertainers aware of this level in advance.
- What can I buy with monetary vouchers?
Money vouchers can be redeemed against any product for the purchased hotel. No change will be given when using a voucher to settle your account. Please note that gift vouchers cannot be used as a payment method to buy gift vouchers.
- How long are gift vouchers valid for?
Gift vouchers are valid for 10 months from the date of purchase with the exception of certain sale vouchers of which are valid for 6 months, unless stated otherwise.
- What is the nearest train station & where do the trains run from to get there?
The nearest train station is Egham, approximately 5 minute drive from our hotel. The station has 2 platforms with trains running to Weybridge, London Waterloo and Reading.
Ascot train station is also close by, approximately a 20 minute drive from our hotel. There are 3 platforms currently in use, with trains running to Aldershot, Reading and London Waterloo.
- Is there a taxi rank at your nearest train station?
Yes, there is a taxi rank outside Platform 1 at Egham station. Alternatively, you can pre book a taxi with Gemini on 01784 471111.
- Do you offer airport transfers from London Heathrow Airport?
Yes, please contact our reception team on 01784 433822 and they will be delighted to book a transfer for you from London Heathrow Airport. A charge will apply.
- Do you have a helicopter landing site?
Yes, you can contact us to book your landing time on 01784 433822. Our O/S grid reference is TQ013696. A landing fee applies if you are not staying or dining at the hotel.