Great Fosters

FAQs

Find out all you need to know about Great Fosters before your visit, from overnight stay information, to dining details and the best way to travel to us. If you need some further information, please contact our reception team on 01784 433822 and they will be happy to answer any of your queries.

  • What time can I check in?

    Check in is at 3pm. We offer early check in at 12pm, charged at £50.00 per room.

  • What time is breakfast served from?

    We serve breakfast every day from 7am - 9.45am.

  • Are there rooms that can sleep three people available?

    We have a selection of Junior Suites and Historic rooms that are able to accommodate 2 adults and 1 child up to the age of 12. Please call our reservations team on 01784 433822 for pricing.

  • Do I need to bring my own bathrobe?

    Robes and slippers are provided in all of our bedrooms and suites.

  • What is your cancellation policy?

    For Dinner, Bed and Breakfast packages:

    A £50.00 per person non-refundable deposit is required at the time of making your reservation and is only transferable if a clear 7 days notice has been given. Any notification of a cancellation within 48 hours will result in the full package price being charged. All pre-paid deposits are non-refundable.

    For Breaks with Treatments included:

    A £100.00 per person non-refundable deposit is required at the time of making your reservation and is only transferable if a clear 7 days notice has been given. Any notification of a cancellation within 7 days will result in the full package price being charged. All pre-paid deposits are non-refundable. We strongly advise all guests to consider travel insurance to cover the unfortunate cancellation of your stay.

    A more flexible amendment policy is available to allow for any unforeseen circumstances by opting for our ‘flexi cover’. This will allow you to change the date of your booking on one occasion up to 24 hours prior to arrival. This option is chargeable at £15 per room at the time of booking. Please note that Flexi cover is only available when the packages which are not fully pre-payable at time of booking.

    For Advanced Purchase and Special offer pre-paid rates:

    A fully pre-paid non-refundable deposit is required at the time of making your reservation and is non-transferable.as been given. Any notification of a cancellation will result in the full package price being charged. All pre-paid deposits are non refundable. We strongly advise all guests to consider travel insurance to cover the unfortunate cancellation of your stay.

  • Do room rates include VAT?

    Yes, all of our rates include VAT.

  • Do you allow pets in your hotel?

    We are pleased to welcome small and medium sized dogs at Great Fosters.  Your dog can stay with you in selected comfy king rooms and spacious super-king suites in The Cloisters, which give very easy access to the grounds. To find out more, view our dog guide here.

  • Do you have a spa?

    Utopia Spa includes an outdoor heated swimming pool (open May - October) and three treatment rooms.  Children are welcome to use the pool and you do not need to pre book.  We strongly recommend that you book any treatments, however in advance of your stay.

  • Do you have parking?

    Yes, we have free parking at the hotel. This includes Tesla destination charging points for electric cars and designated disabled parking spaces.

  • What Covid policies do you have in place?

    Our teams continue to treat face masks as part of their uniform to provide assurance and protect our more vulnerable guests.  It is up to you if you would like to wear a mask. We have NHS Track & trace points to allow you to check in if you wish to.  There are no restrictions on numbers any more.  All our stringent cleaning measures are still in place and you will see plenty of hand sanitiser dotted around the hotel.

  • What are your restaurant opening times?

    Tony Parkin at The Tudor Room
    Lunch:
    Thursday - Sunday | 12:30pm - 2:00pm
    Dinner:
    Thursday - Saturday | 7:00pm - 9:00pm

    The Estate Grill
    Lunch:
    Monday - Friday | 12:30pm - 2:30pm
    Saturday - Sunday | 12:30pm - 3:00pm
    Dinner:
    Monday - Friday | 6:30pm - 9:30pm
    Saturday | 6:00pm - 9:30pm
    Sunday | 6:00pm - 9:00pm

  • Do your restaurants have a dress code?

    For Tony Parkin at The Tudor Room, the dress code is smart casual.

  • Do you cater for specific dietary requirements?

    We try our best to cater for most special diets. We offer a Vegan and Vegetarian menu in both of our restaurants. For certain dietary requirements, we require a minimum of 24 hours notice. For Tony Parkin at The Tudor Room, we require 24 hours notice.

  • What is the difference between your two restaurants?

    Tony Parkin at The Tudor Room is a Michelin star and 4 AA Rosette award winning restaurant that caters for only 20 diners at a time. Tony Parkin at The Tudor Room is open for Lunch Thursday - Sunday and Dinner Thursday -  Saturday. Children over the age of 12 are welcome in Tony Parkin at The Tudor Room.

    The Estate Grill provides a more informal dining experience during your stay. This restaurant is also open for Lunch and Dinner every day. Children of all ages are welcome in The Estate Grill.

  • What Covid measures do you have in place?

    Our teams continue to treat face masks as part of their uniform to provide assurance and protect our more vulnerable guests.  It is up to you if you would like to also wear a mask. We have NHS Track & trace points to allow you to check in if you wish to.  There are no restrictions on numbers any more.  All our stringent cleaning measures are still in place and you will see plenty of hand sanitiser dotted around the hotel.

  • Do I need to book my afternoon tea experience in advance?

    Due to the popularity of our afternoon tea, advanced booking is highly recommended.

  • What is the price of your afternoon tea?

    Champagne afternoon tea: £42.00pp Monday - Friday | £44.00pp Saturday & Sunday
    Afternoon tea: £35.00pp Monday - Friday | £37.00pp Saturday & Sunday

  • Do you cater for specific dietary requirements?

    We offer a gluten free afternoon tea, where our sandwiches are made with gluten free bread and the scones, homemade pastries and patisserie are made with gluten free flour. We can also prepare a dairy free, sugar free or a vegan afternoon tea. Available only if pre-ordered.

  • What Covid measures do you have in place?

    Our teams continue to treat face masks as part of their uniform to provide assurance and protect our more vulnerable guests.  It is up to you if you would also like to wear a mask. We have NHS Track & trace points to allow you to check in if you wish to.  There are no restrictions on numbers any more.  All our stringent cleaning measures are still in place and you will see plenty of hand sanitiser dotted around the hotel.

  • What rooms do you have available for special occasions?

    We have three private dining areas that are perfect for a variety of special occasions. Please find out more about the spaces, their capacity and how to enquire here.

  • What type of special occasions do you cater for?

    We can cater for a variety of special occasions, including:

    - Engagement and anniversary celebrations
    - Birthday parties
    - Cocktail and canapé receptions
    - Name the baby and gender reveal parties
    - Baby showers
    - Glamorous balls
    - Retirement parties
    - Celebration of life events for up to 300 guests

  • What can I buy with monetary vouchers?

    Money vouchers can be redeemed against any product for the purchased hotel. No change will be given when using a voucher to settle your account. Please note that gift vouchers cannot be used as a payment method to buy gift vouchers.

  • How long are gift vouchers valid for?

    Gift vouchers are valid for 10 months from the date of purchase with the exception of certain sale vouchers of which are valid for 6 months, unless stated otherwise.