Assistant Restaurant Manager

ASSISTANT RESTAURANT MANAGER

The Place

Rowhill Grange Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.

4 Star, Award winning Utopia Spa, 38 bedroom hotel together with the Clockhouse banqueting suite and Pavilion conference venue all within the grounds of 15 acres of beautiful gardens. The hotel has two restaurants RG’s Fine Dining Restaurant and Elements Brasserie and Bar for more informal dining.

Please see our website for a full list of facilities and sample menus

The Role

Working in our RGs Fine Dining Restaurant the Assistant Restaurant Manager will have responsibility for the service of food and beverage to residents, spa guests and local visitors. Service for guests covers breakfast, lunch and dinner 7 days per week so candidates must be available for flexible shift patterns across 5 days including weekends.

We also operate our Elements Brasserie, Bar and Lounge as well as a range of beautiful private dining rooms for functions, weddings, celebrations, conferences and other events.

Main Duties of the Food & Beverage Supervisor include;

  • Ensuring the restaurant is prepared for service
  • Ensuring employees are given a service brief and are allocated duties for their shift
  • Meeting and greeting guests
  • Taking guest orders
  • Effective rostering of employees
  • Supporting the Restaurant Manager with the recruitment, induction, training and coaching of new employees
  • Supporting the Restaurant Manager with coaching a team of 18 employees to develop their skills and ensure service standards are met
  • Serving food and beverage including alcoholic beverages
  • Completing satisfaction checks and action all feedback
  • Resolving any service issues
  • Presenting bills to guests and taking payment
  • Ensuring the restaurant is reset at the end of the shift ready for the next service
  • Ensuring work area is clean and tidy before closing

Requirements;

  • Smart appearance
  • Excellent communication skills with a passion for guest service
  • Management or Supervisory experience within a quality food service hotel/restaurant required
  • Ability to manage and motivate a team of waiters/esses to ensure excellence
  • Must have your own transport due to our location and the shift work required for this role

The Benefits

£20,000 to £22,000 including guaranteed service charge payment

  • 4 weeks holiday
  • 8 Bank holidays
  • Free car parking
  • Employee uniform

In addition you will benefit from a range of company benefits including:

Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

 

 

 

 

Tagged as: Rowhill Grange Hotel & Utopia Spa

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