Brasserie & Lounge Manager (Nr Dartford)

The Role

Reporting to the Restaurant and Bar Manager and supported by Food & Beverage Supervisors, Barpersons and Food & Beverage Assistants, you will be responsible for food & beverage service standards within our Elements Brasserie, and Lounge.

The Brasserie and Lounge offer a range of light meals on its menu together with a range of traditional afternoon teas as well as a range of beverages.

  • Ensuring the Brasserie and Lounge are well presented ready for guests arrival
  • Ensuring all the pre-preparation for service is completed
  • Meeting and greeting guests entering the Brasserie and Lounge areas
  • Establishing guest needs and order taking
  • Preparing both alcoholic and non alcoholic beverages including cocktails
  • Tray service of drinks across the service areas
  • Service of light lunches and snacks in the bar lounge
  • Service of full afternoon tea in our lounges and on warmer days on our terraces
  • Liaising with the Restaurant in relation to guests who are taking pre dinner drinks and awaiting their restaurant reservation
  • Taking payment for all food and beverage served or arranging for charging to resident guests accounts
  • Adhering to the Mystery Guest Standards for the Bar and ensuring the team achieve the required standard.
  • Ensuring effective clear down of work area at the end of the shift
  • Making sure you balance your till and guest charges
  • Ensuring the guest areas are left in a presentable state at the end of your shift
  • Training and coaching the team to ensure they achieve excellence in all the above tasks/areas of responsibility

Requirements

  • Smart appearance and friendly hosting skills
  • Good communication skills
  • Quality beverage supervisory experience required
  • Ability to work daytime and evening shifts including weekends

Benefits

£25,500 per annum, (£24,000 + £1,500 per annum guaranteed service charge payment paid quarterly)

  • An additional end of financial year service charge bonus also paid
  • 4 weeks holiday rising to 5 weeks with service
  • 4 weeks holiday
  • 8 Bank holidays
  • Free car parking
  • Employee uniform

In addition you will benefit from a range of company benefits including:

Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

Tagged as: Food & Beverage, Rowhill Grange Hotel & Utopia Spa

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