Food & Beverage Manager

The Role

Reporting to our General Manager you will be responsible and accountable for all food and beverage service areas including; 3 Rosette Mulberry Restaurant (60 covers), Wedding and Function Service, Afternoon Tea Service, Bar & Room Service.

Your focus will be the consistent delivery of high standards of guest service across all F&B operational areas. You will be supported by a Restaurant Manager, Asst. Restaurant Manager, F&B Supervisor together with a team of 8 permanent staff plus seasonal casuals.

Duties include;

  • To ensure all F&B service staff are recruited, trained and developed in line with current and future business requirements and budgets.
  • To ensure all service standards and Mystery Guest Standards are achieved consistently across all FB areas.
  • Ensure the presentation of all F&B areas is clean, safe, welcoming and appealing with point of sale material displayed in line with agreed standards and legislation.
  • Ensure all F&B team members are smart, punctual, polite, courteous and helpful to guests & colleagues at all times.
  • Ensure team have all products and resources to deliver excellent service by an organised process of planning, stock taking, ordering and requisitioning.
  • Ensure the team have excellent product knowledge of all menus.
  • Performance management of the team through, training, coaching and support.
  • Set, implement and maintain F&B Department SOPs.
  • Drive sales through all F&B outlets to support in achieving revenue goals.
  • Monitor guest feedback both personally and through guest comment reporting systems /processes ensuring an appropriate response.
  • Ensure all F&B control procedures are implemented.
  • Ensure that all rotas for F&B departments are prepared to ensure adequate cover while meeting budgetary requirements based on sales.
  • Work with the senior team to generate ideas for product development, menu development to increase sales and meeting ever changing guest requirements.
  • Implement and maintain an effective process of communication and briefings to ensure all teams are focused and up to date with current issues, requirements, menus and objectives.
  • Completing Duty Management shifts and deputizing for the General Manager in his absence.

This role would suit an up and coming F&B Manager that aspires to be a General Manager in the future and will be capable of deputizing for the Current General Manager in his/her absence.


    • Hands on leader managing a team of 8 plus seasonal casual staff. Ability to manage and inspire a team of dedicated employees
    • Located locally for ease of completing shifts
    • Quality restaurant to 3 Rosette level and banqueting experience in a similar style operation.
    • Experience of service standards development away from the corporate brands.
    • Multi outlet experience on one site.
    • A passion for coaching, training and developing their team.
    • A smart and friendly disposition for guest liaison / Wedding tasting appointments / Hosting events / Duty Management.
    • Team player with internal customers.
    • Proven record of retention of any awards gained.
    • Proven record of stability in job roles.




  • ¬£30,000
  • 4 weeks holiday
  • 8 Bank holidays
  • Free car parking

In addition you will benefit from a range of company benefits including:

Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

Tagged as: food and beverage, Full Time, Langshott Manor, Management

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