Food & Beverage Supervisor

The Role

Working in our RGs Fine Dining Restaurant the Food & Beverage Supervisor will have responsibility for the service of food and beverage to residents, spa guests and local visitors. Service for guests covers breakfast, lunch and dinner 7 days per week so candidates must be available for flexible shift patterns across 5 days including weekends.

We also operate our Elements Brasserie, Bar and Lounge as well as a range of beautiful private dining rooms for functions, weddings, celebrations, conferences and other events.

Main Duties of the Food & Beverage Supervisor include;

  • Ensuring the restaurant is prepared for service
  • Meeting and greeting guests
  • Taking guest orders
  • Effective rostering of employees
  • Coaching employees to develop their skills and ensure service standards are met
  • Serving food and beverage including alcoholic beverages
  • Completing satisfaction checks and action all feedback
  • Resolving any service issues
  • Presenting bills to guests and taking payment
  • Ensuring the restaurant is reset at the end of the shift ready for the next service
  • Ensuring work area is clean and tidy before closing


  • Smart appearance
  • Excellent communication skills with a¬†passion for guest service
  • Supervisory experience within a quality food service hotel/restaurant required
  • Ability to manage and motivate a team of waiters/esses to ensure excellence
  • Must have your own transport due to our location and the shift work required for this role

The Benefits

£19,500 including guaranteed service charge payment

  • 4 weeks holiday
  • 8 Bank holidays
  • Free car parking
  • Employee uniform

In addition you will benefit from a range of company benefits including:

Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

Tagged as: food and beverage, Full Time, Kent, Restaurant, Rowhill Grange

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