Night Porter

Join our Front of House team under the direction of our experienced Night Manager.

The Role

Covering a full range of guest services including reception, food and beverage service and banqueting setup duties. You will be part of  small team of 3 responsible for guest care and security covering shifts from 22.00 and 07.00, and 23.00 and 08.00

  • 5 days, 40 hrs per week including weekend shifts on a rota basis. There is a 10pm – 7am and a 11pm – 8am shift each night.(1 hr break per shift)
  • Guest care and service including; guest check in and check out, answering/handling hotel switchboard, enquiry handling, preparing and serving light snacks/meals, banqueting setups, bar service out of hours, general porter/concierge duties
  • Security including; completing security clock rounds, fire checks, locking up the hotel and spa, managing the front door access during the night, complying with fire prevention and fire procedures

Requirements

  • Smart appearance
  • Friendly manner – even at Night!
  • Customer service experience
  • Mature approach to customer service and safety/security issues
  • Must have 2 excellent references available to be checked.
  • Experience of night shift working preferred

Benefits

  • £18,000
  • 4 weeks holiday
  • 8 Bank holidays
  • Free car parking
  • Employee uniform
  • Accommodation help may be available for those relocating

In addition you will benefit from a range of company benefits including:

Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

Tagged as: Rowhill Grange Hotel & Utopia Spa

Before applying for this position you need to submit your online resume. Click the button below to continue.